General terms and conditions

Lowest Price Guarantee

The Safestore-myStorage Lowest Price Guarantee (LPG) is simple: we will beat any comparable quote presented to us within 28 days of moving in by 10% for the first 2 months. Storage already charged will be paid for at the original rate. The Safestore-myStorage Lowest Price Guarantee rate will be fixed for a maximum of 6 months, after which the storage rate will revert back to our standard rate.

This offer applies to first time storers only for individual self storage rooms of the same size as the competitor (not container storage) within a 10-kilometer radius. Price comparisons are for the total storage charge including VAT based on a 1 month stay. 

Our Lowest Price Guarantee is currently available to most Safestore-myStorage locations. 

This offer may change, and we reserve the right to withdraw this offer at any time.

Rental deposit
Upon conclusion of the rental agreement, the tenant pays a rental deposit in the amount of a non-discounted 4-week rent. The landlord does not pay the tenant any interest on the rent deposit. The deposit will not be offset against the last rent. The repayment takes place after the end of the tenancy and the proper return of the rental property by the tenant.

Payment of rent
The rate for the first rental period is due upon conclusion of the rental agreement. The rates include the rent and the periodic items already booked, such as electricity, light, etc. Periodic items booked later are not included.
This lease is a permanent obligation. A separate invoice with regard to the rental payments is not required and is only done after consultation and on a voluntary basis.
 
Lease of storage space
The landlord does not pay the tenant any interest on the rent deposit. The deposit will not be offset against the last rent.
The repayment or return takes place after the end of the tenancy and the proper return of the rental property by the tenant.
 
Invalidity of a clause
The tenant agrees that the data provided to the landlord will also be stored electronically and that the e-mail address will be used as the receiving address in compliance with the data protection agreement.
The tenant accepts the general terms and conditions, the house rules and the data protection declaration, which apply in addition to the provisions of this contract.
 
Lease of storage space
The landlord does not pay the tenant any interest on the rent deposit. The deposit will not be offset against the last rent.
The repayment or return takes place after the end of the tenancy and the proper return of the rental property by the tenant.

Invalidity of a clause
The tenant agrees that the data provided to the landlord will also be stored electronically and that the e-mail address will be used as the receiving address in compliance with the data protection agreement.
The tenant accepts the general terms and conditions, the house rules and the data protection declaration, which apply in addition to the provisions of this contract.
These can be viewed on the Internet at http://www.safestore.com/de/de/datenschutz guidelines. Upon request, the tenant will be given a printed copy.
 
Terms and Conditions and Privacy Policy
Should one of the above provisions be wholly or partially ineffective, the validity of the remaining provisions shall remain unaffected. The parties undertake to replace the ineffective provision with an effective one that comes as close as possible to the economic meaning of the ineffective provision. The same applies in the event of a loophole.
 
1 Rental property
1. After inspecting the local conditions, the tenant has satisfied himself that the rented property is fully suitable for the storage of his stored goods and that there are no defects.
2. The tenant's claim to the handover of the rental property only arises after the first rent and the deposit have been paid in full. If the tenant has not paid the rent due within the first 3 days after the start of the tenancy, the landlord may otherwise dispose of the rented property without the need for a notice of termination. The landlord is not liable for the timely provision of the rental property.
3. The Lessor is not liable for any obstacles to access to the warehouse if they are due to a circumstance for which the Lessor is not responsible (e.g. road construction work).
4. If there are deviations from the areas agreed under Item 2 in Part I during a subsequent measurement of the open spaces, then deviations of +/- 10% are irrelevant. If the deviation is larger, the rent will be recalculated based on the actual area. The area is calculated based on the internal dimensions of the delimited area/s.

2 Access to the rental property
1. The lessee has access to the storage area and his storage room during opening hours. The landlord reserves the right to set room-specific opening times in addition to the general opening times. All opening times are subject to change at any time with 14 days prior notice. The lessor is not liable if access to the site or storage room is temporarily not possible, for example due to a technical defect, unless there is intent or gross negligence. The lessee is not entitled to assert claims of any kind against the lessor due to the temporary interruption in the supply of water, electricity, etc. to the compartment or the premises, in particular claims for damages or a reduction in rent.
2. Only the lessee or a person authorized by him in writing or accompanied by him is authorized to enter the storage area. The lessee can revoke such authorization in writing at any time. In this case, the tenant is recommended to have his access code changed. The landlord has the right, but not the obligation, to request identification from anyone who wants to enter the premises and, if no suitable identification can be produced, to refuse access.
3. In the event of imminent danger, the lessee allows the lessor or a person authorized by him to open and enter the compartment at any time. Ditto if the landlord is lawfully requested by the police, fire brigade or another authorized authority to open the rental property.
4. The lessee is obliged to allow the lessor access to the compartment at least 7 days in advance if official inspections are prescribed or maintenance work and/or other work is necessary to ensure the safety or functionality of the system and/or an extension/conversion of the system is carried out. If the lessee does not comply with this obligation in good time, the lessor has the right to open and enter the compartment without prior notification of the lessee.
5. The landlord is obliged to securely lock a compartment opened by him or a person authorized by him after leaving with a suitable means at his expense and to give the tenant access again.
6. When using transport aids, the instructions for use must be observed. These result from the notice or can be requested from the employees of the landlord. The maximum ceiling loads based on the rental agreement must be observed.
7. The tenant is not entitled to lay cables within the rented property, to attach shelves etc. to the walls/the corner of the box or to drill into walls. The lessee is obliged not to restrict the effectiveness of the sprinkler system, if one is available, by his stored objects. The distance between the stored goods and each sprinkler head must be at least 0.5 meters.
8. The tenant is obliged to comply with the following provisions:
• due to fire hazard is prohibited:

• Smoking and the use of naked flames and flames, the storage, decanting and refilling of fuel, oil and other combustible substances,
• storage of empty fuel and oil containers,
• keep cleaning wool and cleaning rags.
• storing objects that lose fuel and oil due to leaks,
• Use of electrical devices and machines, modification or tapping of existing electrical lines.

• All technical and official regulations, especially those of the fire brigade and building control authorities, must be observed.
• The ventilation systems of the rented property or the entire system must not be closed or blocked.
• Impurities caused by the tenant are to be removed immediately, otherwise the landlord is entitled, after unsuccessful requests, to have them removed at the expense of the tenant.
The tenant is responsible for ensuring that those who have access to the rental property with his will also comply with the above provisions.
9. The tenant is not granted protection against competition.
 
4 Shut-off devices and access authorization
1. The rental property is rented unlocked. The lessee is entitled and obliged to secure the rental object with a lock on the locking device provided for this purpose during the rental period; the tenant is solely responsible for the proper locking of the rental property and safekeeping of the keys. The landlord is not obliged to lock an unlocked compartment.
2. The lessee expressly and irrevocably agrees that the lessor is entitled, with appropriate written notice, to attach a lock to the locking device if he has a problem with the lessee due to special circumstances (e.g. damage in the neighboring box, payment arrears, etc.). ) wants to get in touch. In the event of payment arrears, the landlord undertakes to remove the lock immediately after payment of the arrears. The above applies accordingly to the use of code cards.
3. If the entire facility is or will be provided with code-secured doors or similar facilities, the lessee will receive a key/code card/s required for opening against payment of a fee. If the system is provided with code cards, the parties agree on the validity of the user instructions for code cards as follows:
a. The code cards are only valid during the agreed time and only for the rented property(s).
b. Code cards should never be kept close to magnetic fields (car radio, loudspeakers) or exposed to any kind of heat (sunbeams). In addition, they must not be kinked or bent. A fee will be charged if a code card is lost or damaged. Loss of a code card must be reported to the lessor immediately.
4. The landlord reserves the right to organize the use of the entire facility differently, particularly for security reasons (installation of security doors, differentiation according to access times, etc.). The tenant already declares his agreement that he agrees to a reorganization of the access options and that in such a case another rental property can be assigned to him in accordance with § 8 number 4.
5. If the tenant provides third parties with the keys, code cards, etc. required to enter the rental property, this is done at the risk of the tenant. The landlord is not obliged, but entitled to check the access authorization of the third party.

5 Rental fee
1. If a tenancy ends during an ongoing tenancy period, the landlord will refund the excess rent paid within 10 bank days.
2. The amount of the rental fee is regulated in the contract. The minimum rental period is 2 weeks.
3. The landlord is entitled, after written notification to the tenant and observance of a period of 4 weeks, to increase the rental fee at any time without giving reasons, at least by the annual increase in the consumer price index.
4. The rental fee is due in advance. The first rental payment is due at the beginning of the rental period and covers the first billing period. The following billing periods must be settled by the due date at the latest (arriving at the landlord's bank account).
5. Payments are always credited first to other costs and ancillary costs, then to interest and finally to the rental claim.
6. In the event of a rent increase, the tenant is entitled to terminate the rental agreement extraordinarily with a notice period of 14 days. The tenant must make use of this termination option within two months of receiving the letter of increase.
7. Business customers who have declared the right to deduct input tax agree, at the lessor's request, to provide qualified proof that the rental property is used exclusively for purposes that entitle them to full input tax deduction in accordance with Section 15 UStG.
 
6 Rental deposit
1. The lessee irrevocably secures the claims of the lessor from this contract by paying an interest-free deposit in the amount specified in the contract.
2. The deposit is to be deposited with the landlord upon conclusion of the contract; Repayment or return takes place within 10 bank days after the end of the tenancy and the proper return of the rented item by the tenant.
 
7 Subletting / change of company
1. Subletting or other transfer of use of all or part of the rented property, whether for a fee or free of charge, is only possible with the written consent of the lessor.
2. In the case of companies, a change in the owner or a personally liable partner or a change in the legal form is deemed to be a transfer to a third party, which requires the consent of the landlord. Approval may not be refused without a factual reason.
 
8 repairs / structural changes / maintenance / relocation
1. The lessor may make repairs and structural changes at any time without the consent of the lessee. The lessee may not hinder or delay the execution of the work; a right to reduce the rent is excluded. The landlord will inform the tenant in good time in advance, unless it is work to avert danger.
2. The tenant may not make structural changes in the rental property.
3. The tenant is obliged to inform the landlord immediately of any defects in the rental property. The same applies if the tenant has caused damage to the entire system; in this case, the tenant must inform the landlord's employees or the security service immediately.
4. The lessee already gives his consent to a change of the rental property within the entire facility if this is necessary to maintain and/or increase the functionality and capacity utilization of the facility. The new rental property must be comparable in terms of type, scope and rent. In this case, the landlord has to bear the costs of a move within the facility. The tenant is obliged to enable the necessary move and to participate in it as far as necessary. The above obligation to move applies accordingly if the landlord rents another building within the city and this new location is reasonable for the tenant.
 
9 Liability
1. Claims for damages by the lessee due to initial or subsequent defects in the rental property are excluded. Likewise, the lessor is not liable for damage of any kind and for any reason to the stored goods or for property damage, even if they are caused by third parties. The above exclusions of liability do not apply insofar as liability is mandatory, in cases of intent, gross negligence or due to the violation of essential contractual obligations.
However, the claim for damages for the violation of essential contractual obligations is limited to the foreseeable damage typical of the contract, unless there is intent or gross negligence or liability for injury to life, limb or health or otherwise mandatory. This does not affect the lessee's claims to performance or his statutory right to termination without notice.
2. The lessee is liable to the lessor for damage to the rental property and the building as well as the facilities and equipment belonging to the building caused by him, the people belonging to his business, visitors, customers, suppliers as well as craftsmen and similar people commissioned by him are, insofar as he is responsible for this. The tenant has the burden of proof that there was no culpable behavior insofar as the rental property, systems and facilities are under his care. If the lessee pays damages to the lessor, the latter is obliged to assign any claims against the person who caused the damage to the lessee. The lessee is also liable for ensuring that the stored goods are suitable for storage, taking into account in particular Section 3 paragraphs 1 & 2.
 
10 Reduction, offsetting, retention
1. The lessee can neither offset the rent payment claims of the lessor nor reduce the rent nor, if the lessee is an entrepreneur, exercise a right of retention. Excluded from this are claims by the lessee for damages for non-performance or reimbursement of expenses as a result of an initial or subsequent defect in the rental property for which the lessor is responsible due to intent or gross negligence. The tenant can offset or exercise a right of retention with undisputed or legally established claims or claims that are ready for a decision.
2. Claims for repayment by the lessee from unjust enrichment remain otherwise unaffected.
3. Offsetting or the exercise of the right of retention is only permitted, insofar as it is possible in accordance with Section 1, if the lessee has notified the lessor in writing of his intention at least one month before the rent is due.
 
11 Insurance
1. The stored goods and objects are not insured. The goods are stored at the risk of the lessee. The lessee undertakes to insure the goods and objects at their replacement value. The landlord recommends that the tenant enter into an insurance contract between Helvetia Versicherung and the landlord at fixed values.
2. Any insurance cover that may have been taken out only applies to the period for which the insurance premiums have been paid in advance by the renter.
3. This insurance relationship is based on the value stated by the lessee in the contract. The landlord has no way of checking the stated value and can therefore assume no liability, especially in the event of any underinsurance.
 
12 Termination of Contract
Any notice of termination must be given in writing, with telecommunicative transmission (fax, e-mail) in particular also being sufficient. The sender must be clearly stated in the e-mail; a signature is not necessary. The punctuality does not depend on the dispatch of the declaration, but on the verifiable receipt by the other contractual partner.
 
13 Extraordinary Right of Termination
The landlord can also terminate the tenancy without observing a period of notice with immediate effect, except for the reasons regulated by law
1. if the lessee, despite a written warning from the lessor, continues to use the rental property in breach of contract, in particular uses the rental property for purposes other than storage or unauthorized subletting without the written permission of the lessor;
2. if the submission of the affidavit of his assets is requested against the tenant as debtor;
3. if the lessee does not meet his contractual obligations (e.g. according to § 3 No. 1 & 2).
 
14 Termination of Contract, Abandoned Goods Procedure
1. At the end of the tenancy, the rental property must be returned empty, i.e. cleared and cleaned. Code cards, keys, etc., if handed over to the tenant, are to be returned in full. Any damage etc. must be repaired professionally.
2. If, after the end of the rental period, the rented property is not returned by the tenant in a timely manner and/or improperly, the rental relationship is not considered to be extended. § 545 BGB, according to which the tenancy is tacitly extended if it is continued after its expiry without objection by one of the contracting parties, is excluded. After the end of the rental period, the tenant is obliged to pay compensation for use in the amount of at least the previous rent. The tenant releases the landlord from possible claims of the next tenant.
3. The lessor is entitled to proceed as follows with items that the lessee has left in the rental property after the end of the rental period: the lessor will keep these for the time being; With regard to the safekeeping of the items left behind (stored goods) after the end of the rental period, he will be responsible for the care he uses in his own affairs. He is therefore only liable for intent and gross negligence and is not obliged to insure the stored goods. Custody does not take place with regard to items that are likely to damage the rented property or the stored goods of other tenants (e.g. unhygienic or spoiled items). These will be disposed of immediately by the landlord. The tenant bears the disposal costs. After the end of the rental period, the lessor is also permitted to store the items elsewhere at the expense of the lessee. If the landlord makes use of this, his responsibility is limited to the careful selection of the custodian (deposit with a third party according to § 691 sentence 2 BGB). The renter bears the costs of the relocation.
4. The landlord's right of exploitation after the end of the rental period. The lessor is entitled to sell the stored goods 1 month after the end of the rental period if the lessee is in arrears with payments due for the claims arising from this contract. The Lessor shall threaten the Lessee with a written notice of exploitation with a notice period of 1 additional month. After the expiry of the period set in the warning, the lessor is entitled to sell the stored goods by private sale in his own name or in the name of the lessee, taking the best possible consideration of the interests of the lessee. If it is not possible to sell the stored goods, the Lessor is entitled to dispose of them at the Lessee's expense. After the storage goods have been sold and sales tax has been paid, the Lessor will use the proceeds to cover the claims arising from this contract and the sale. The landlord must pay out any remaining surplus to the tenant immediately, unless third parties are entitled to it. If the utilization process is subject to sales tax, the Lessor will issue a credit note, which serves as an invoice for the delivery of the stored goods and meets the requirements of sales tax law.
5. Retransfer, Collateral Release. After satisfaction of all secured claims against the lessee, the lessor is obliged to return the stored goods to the lessee as well as any excess proceeds from the utilization. If a third party is entitled to request the transfer of ownership per se, the Lessor will transfer the stored goods to this third party; the same applies to the proceeds.
 
15 Lessor's Lien
1. The renter confirms that he/she is the rightful owner and/or rightful possessor of the stored items.
2. The tenant undertakes to inform the landlord immediately if the items brought in are seized by third parties. If the landlord exercises the landlord's right of lien, he is entitled to draw up a list of the items stored in the rented property.
 
16 Person majorities
1. Facts which would lead to an extension or shortening of the contractual relationship for one person in the case of a majority of persons or which would justify a claim for damages or other claims against him have the same effect for the other persons.
2. If several persons are renters or landlords, they hereby mutually authorize each other to accept declarations of intent from the other contracting party with effect for the other party or to make declarations to be made by them with effect for all towards the other contracting party. For the effectiveness of a declaration by the landlord or tenant, it is sufficient if it is made to one of the tenants or one of the landlords.
3. All declarations of intent in connection with the term of the contract must be submitted in writing. The timeliness does not depend on the dispatch, but on the receipt of the declaration.
 
17 Transfer of Landlord/Tenant Rights
1. In the event that the lessor wishes to transfer the rental agreement to a third party as lessor during the term of the contract, the lessee already gives his consent to this. In this case, the landlord must ensure that the rental security is used to settle the transfer of the tenancy. The rental security - if not used - is to be handed over to the successor to the contract or offset with him in some other way. Once this has been done, the landlord's liability in relation to the security deposit ends. Any claims by the lessee for compensation or for reimbursement of use are directed against the purchaser.
2. The lessee can only transfer rights and claims from this contract with the written consent of the lessor. The same applies to the assignment of claims from the contract.
 
18 Power of Attorney
1. The tenant is obliged to inform the landlord immediately of any change in his address.
2. The fact that the lessor does not know the address of the lessee is presumed if a registered letter sent by the lessor to the lessee at his last address is returned with the note "undeliverable" or a request to the residents' registration office at the last address given of the tenant is unsuccessful.
 
19 Place of Performance and Jurisdiction
Place of performance and place of jurisdiction is the place where the rented property is located, provided the renter is a merchant.
 
20 General Contract Provisions
1. The conditions of this contract apply exclusively to this rental relationship. Any general terms and conditions of the lessee shall not apply unless the effectiveness of these general terms and conditions of the lessee has been expressly agreed.
2. The contracting parties are obliged to notify each other immediately of any change in their address/name.
3. Oral subsidiary agreements to this contract have not been made. Changes and additions to this contract must be in text form to be effective, unless otherwise specified in this contract.
4. The road traffic regulations apply on the landlord's premises. All instructions of the lessor must be followed.
5. Furthermore, the landlord reserves the right to change the house rules to restore balance if this is necessary due to unforeseeable, in particular technical, legal or regulatory changes after the conclusion of the contract. The changes will be made known to the tenants by notice or by individual notification. These house rules are binding for every tenant who confirms that the tenant has received a copy of the house rules when signing the contract.
6. This contract has been issued in duplicate and identically, read, approved and personally signed. Both contracting parties have received a copy together with attachments.
 
If desired, the acceding party can be contacted by MG Denzer GmbH with the insurance company Helvetia Schweizerische Versicherungsgesellschaft AG, Head Office for Germany, Berliner Str. 56-58, 60311 Frankfurt a.M. Aktiengesellschaft under Swiss law, Headquarters: St. Gallen/Switzerland (hereinafter also “ referred to as “insurer”), to insure the items stored in the rented storage space under the conditions set out below. This is done with the product-related mediation of myStorage GmbH.
You can view all contract conditions including the general insurance conditions and other information documents under this link and download them as a pdf if you wish: https://www.safestore.com/de/de/versicherungsschutz/
 
Declaration of Accession
I hereby join the group insurance contract for stored items concluded between MG Denzer GmbH and the above-mentioned insurer as an insured person/company (joiner).

Insured person/company (joiner)
Contact details:
Phone:
ID:
Address rental property:
Storage room type & room no.:
Beginning of insurance:
Scope of coverage:
Premium including insurance tax:
Payment method:

General insurance conditions and contractual bases
The insurance cover is granted in accordance with the group insurance taken out with MG Denzer GmbH and Helvetia Schweizerische Versicherungsgesellschaft AG exclusively for tenants of myStorage GmbH, which includes the following statutory provisions, information and general and special insurance conditions (AVB):
 
Insurance information according to the Information Obligation Ordinance InfoSHU 2112;
Right of withdrawal;
Data protection information on the use of your data DSI-HV-1805;
Data protection information according to the Code of Conduct (CoC) CoC-HV-1805;
Helvetia Business General Insurance Conditions BL-AVB-2009;
Safety regulations and leaflets for trade, craft, service and production companies BL-SVM-1701;
Helvetia Business-Sach Special Insurance Conditions BL-Sach-2009;
Side letter myStorage 2022-11-16;
General Terms and Conditions of myStorage GmbH;
The rental agreement concluded with myStorage GmbH including the general terms and conditions of myStorage GmbH.
You can view all contract conditions including the general and special insurance conditions, the cancellation policy and other information documents under this link and download them as PDF files if you wish: https://www.safestore.com/de/de/versicherungsschutz/
 
  
^{1 In group insurance, a group of people is insured against a specific risk in a joint insurance contract.}
 
 
SEPA direct debit mandate
The entrant has revocably authorized myStorage GmbH to collect all other premiums due when due using the SEPA direct debit mandate from the account of the entrant. If the account of the acceding party does not have the necessary funds, there is no obligation on the part of the bank holding the account to redeem it. Partial redemptions are not carried out by direct debit.

Payee:
Creditor Identification No.:
Payer:
IBAN:
Name of bank:
BIC:
 
 
Customer information
As a member, I confirm that before submitting my application, I have had access to all contractual bases, including the relevant general and special insurance conditions, the insurance information with cancellation policy and the data protection information
 
 
Joiner:
place, date
Signature of joiner
 
This document certifies that the insured person/company named below in the contract between MG Denzer GmbH, Bleichstr. 56, 75173 Pforzheim and Helvetia Schweizerische Versicherung AG, Head Office for Germany, Berliner Straße 56-58, 60311 Frankfurt a.M., stock corporation under Swiss law, head office: St. Gallen/Switzerland, is included in the group insurance contract for the scope of coverage listed below.
 
Information insured person/company
Contact details:
Phone:
ID:
Address rental property:
Storage room type & room no.:
Beginning of insurance:
Scope of coverage:
Premium including insurance tax:
Payment method:
 
General basics of insurance coverage
The scope of the insurance cover under the group insurance contract results from the general and special insurance conditions mentioned below as well as the following regulations.

Duration
The insurance cover begins for the insured person/company when they join and are included in the group insurance. The prerequisite for joining (eligibility for insurance) is the existence of a rental agreement for a storage room with myStorage GmbH. If the rental agreement ends, the insurance cover under the group insurance contract also ends without the need for notice of termination. The insurance cover can be terminated by either party with a notice period of 1 month without giving reasons. The insurance period is billed to the day. If the group insurance contract ends, the insurance cover also ends.

Payment of insurance premiums
The insurance premium owed by the insured person/company will be collected via myStorage GmbH. The insured person/company undertakes - in deviation from the general insurance conditions - to pay the insurance premium on the due date, which is the date on which the storage room rental is also to be paid in accordance with the conditions of the rental agreement. In the event of late payment, the legal consequences set out in the General Insurance Conditions apply.
 
General and special insurance conditions
The insurance cover is granted in accordance with the group insurance concluded between MG Denzer GmbH and Helvetia Schweizerische Versicherungsaktiengesellschaft AG exclusively for tenants of myStorage GmbH, which includes the following legal provisions, information and general and special insurance conditions (AVB):
Insurance information according to the Information Obligation Ordinance InfoSHU 2112;
Right of withdrawal;
Data protection information on the use of your data DSI-HV-1805; Data protection information according to the Code of Conduct (CoC) CoC-HV-1805;
Helvetia Business General Insurance Conditions BL-AVB-2009;
Safety regulations and leaflets for trade, craft, service and production companies BL-SVM-1701;
Helvetia Business-Sach Special Insurance Conditions BL-Sach-2009;
Side letter myStorage 2022-11-16;
General Terms and Conditions of myStorage GmbH;
The rental agreement concluded with myStorage GmbH.
You can view all contract conditions including the General Insurance Conditions and other information documents under this link and download them as PDF files if you wish: https://www.safestore.com/de/de/versicherungsschutz/
 
Claims for damages
The customer has the right to assert claims for the insurance benefit directly and without the consent of MG Denzer GmbH against the insurer.
 
 On Bill
A set-off by the insurer against the customer as the insured person of the group insurance contract against a claim that exists from the insurance contract against the policyholder is excluded if the insured person has fulfilled his payment obligation. § 35 VVG is excluded.

Attribution
The knowledge and behavior of the insured person must also be taken into account if the knowledge and behavior of the policyholder is important according to the General Insurance Conditions or the statutory provisions.

Notes on data protection
We refer to the information on data protection of the insurer and myStorage. You can view the current version of the information sheet under this link and download it as a PDF if you wish: https://www.safestore.com/de/de/datenschutz/

Part 2 - General Terms and Conditions

1. Subject matter of the contract and purpose of use
1.1. During the term of this rental agreement, the tenant is authorised to use the rental property for the storage of movable property in accordance with the following contractual conditions.
1.2. The tenant is not permitted to use the property for living or working purposes.
1.3. The landlord has no knowledge of the stored items or their condition.
1.4. This agreement does not constitute a custody agreement.
 
2. Access to the storage area and storage room
2.1. The tenant has access to the storage site (the facility) and the storage room (rented property) during access times or by arrangement with the landlord in order to store, retrieve or inspect goods.
2.2. It is not permitted to remain on the storage site or in the storage room for other purposes or outside of the access times.
2.3. The access times must be visibly displayed at the respective location for the tenant. The landlord shall ensure appropriate access times. The tenant must be granted access at least on weekdays between 09:00 and 17:00 (minimum access times). The landlord reserves the right to temporarily restrict the access times to other reasonable access times at any time and without prior notice. The tenant is entitled to terminate the rental agreement extraordinarily after prior warning with reasonable notice if the minimum access times are not guaranteed on a permanent basis.
2.4. Access to the storage hall and the storage room is only permitted to the tenant or a person authorised or accompanied by the tenant in writing. The Tenant may revoke any authorisation granted to a third party at any time. The landlord is entitled, but not obliged, to request legitimation (proof of identity and, in the case of third parties, additional access authorisation) from any person wishing to enter the storage hall and to refuse access in the absence of legitimation. The Lessor may refuse access to third parties at any time if he reasonably assumes that the safety of a person, a rental object or a stored object is jeopardised.
2.5. The tenant is granted access to the facility by means of technical access
equipment. The hirer is prohibited from passing on the key, the chip key fob or the PIN for access to the system to persons who are not authorised to access it. In all other respects, the transfer is at the risk of the tenant.
2.6. The tenant is liable for the actions of persons to whom he grants access to the facility or the storage room.
2.7. The Lessee is obliged to lock the gates and/or external doors of the storage premises if it enters or leaves the storage room or the storage premises at a time when it is obvious that no Lessor personnel are present on the storage premises.  
2.8. In cases of force majeure, the Lessor may be prevented from granting the Lessee access to the storage room or the storage premises. Force majeure includes all unforeseeable events as well as events which - insofar as they were foreseeable - are beyond the control of the parties. These include in particular, but are not limited to, natural disasters such as floods, storm surges, hurricanes and typhoons and other severe weather of catastrophic proportions, earthquakes, lightning, avalanches and landslides, fire, epidemics, pandemics and infectious diseases, war or warlike conditions, riots, blockades, strikes and official or governmental orders. If
the landlord is unable to restore access within three weeks after the occurrence of the unforeseeable event, the tenant is entitled to terminate the tenancy agreement extraordinarily without observing a period of notice.
 
3. Barriers for the storage room
3.1. The storage room is rented unlocked. During the rental period, the tenant is authorised and obliged to secure the rental property with a suitable lock on the locking device provided for this purpose. It is the responsibility of the tenant to ensure that the rental property is locked and protected against unauthorised access.
3.2. The tenant is not permitted to attach a second lock to the rental property. The landlord is authorised to forcibly remove such a lock at the expense of the tenant.
 
4. Repairs, maintenance work and structural modifications
4.1. The Lessor may carry out repairs, maintenance work and structural alterations to the storage room and the storage premises at any time - even without the consent of the Lessee. The tenant may not hinder or delay the execution of the work. He must toler-ate the work and, if necessary, grant the Lessor or persons authorised by him access to the rented property at any time for the purpose of planning or carrying out the work.
4.2. The landlord must inform the tenant in good time in advance, unless the work serves to avert an imminent danger or to remedy damage that has already occurred.
4.3. The tenant may not make any structural or decorative changes to the rented property or the facility; he may not paint the storage room.
 
5. Right of access and inspection of the landlord
5.1. The tenant is obliged to grant the landlord access to the rented property if the landlord informs the tenant at least seven days in advance that he wishes to inspect the rented property for a legitimate interest. A legitimate interest of the landlord exists in particular,

• 5.1.1. if the Landlord has reasonable grounds to assume that the rented property contains an item listed in Section 6.2, the storage of which is not permitted for the Tenant, or the rented property is being used contrary to the contractual provisions, or 
• 5.1.2. if the landlord intends to carry out repairs, maintenance work or structural alterations to the rented property or the system and the inspection is necessary for the planning or execution of the work.

5.2. In the event of imminent danger to the rented property, other storage rooms, the entire facility or to the life and limb of persons or animals, the landlord is entitled to gain access to the rented property at any time without prior notice to the tenant, if necessary by forcibly opening the lock in order to avert the danger.
5.3. The landlord may also enter the rented property without prior notice if he is obliged to do so by official or court order.
 
6. Agreements on the use of the storage room and the storage area
6.1. The tenant is only authorised to store items in the rented property which are his property or which have been handed over to him for storage by the respective owner.
6.2. The tenant is not permitted to store or authorise the storage of the following items in the rental property:

• 6.2.1. Food or other perishable goods unless they are securely packaged in hardplastic or glass containers so that they are protected from and do not attract vermin;
• 6.2.2. Goods whose value cannot be measured on a financial basis;
• 6.2.3. Goods that are contaminated with food or other substances that can spoil, rot, mould or attract vermin; 
• 6.2.4. Lithium-ion batteries that exceed a watt-hour (Wh) rating of 160 Wh, unless they are installed in a permissible manner in another item and cannot be easily removed from it. 
• 6.2.5. portable battery chargers, power banks or similar portable power sources;
• 6.2.6. more than five (5) e-scooters, e-bikes, e-skateboards or similar battery-powered vehicles, unless the batteries or accumulators are removed and not stored in the storage room;
• 6.2.7. more than ten (10) laptops, tablets, battery-operated children's toys or other items containing built-in batteries, unless the landlord has agreed to this in writing;
• 6.2.8. Plants and animals;
• 6.2.9. Flammable or combustible materials, liquids or gases in any form; Flammable or combustible materials, liquids or gases paint, petrol, oil or cleaning agents;
• 6.2.10. Weapons, explosives, ammunition and their individual components;
• 6.2.11. Chemicals, radioactive material and biological material;
• 6.2.12. Toxic waste, asbestos or comparable potentially hazardous materials;
• 6.2.13. all objects that emit vapours or odours;
• 6.2.14. compressed gases;
• 6.2.15. illegal substances, illegal objects or illegally acquired goods, e.g. counterfeit or smuggled goods, as well as unauthorised or unsafe goods (e.g. toys, electrical goods, medicines, aerosols, cosmetics, fireworks);
• 6.2.16. Goods that are harmful to the environment or pose a risk to property or persons;
• 6.2.17. Waste materials, including any materials or goods destined for export that are considered waste, such as used electrical appliances, unless they are tested and certified for reuse;
• 6.2.18. Used vehicles or used vehicle parts.

6.3. When storing items that contain built-in batteries (e.g. laptops, tablets, children's toys, e-scooters, e-bikes, e-skateboards or other battery-powered vehicles, the Tenant must ensure the following. 

• 6.3.1. The items must not have any visible physical defects.
• 6.3.2. The items must not be stacked and must be stored in such a way that air can circulate.
• 6.3.3. All batteries must be stored with the lowest possible charge.

6.4. The tenant must ensure that the stored goods are safely and properly packed or filled and are not in a condition that could lead to damage to the rented property, the system or other property, for example due to the spread of moisture, vermin, vapours or other substances. 
6.5. The Landlord is entitled to prohibit the Tenant from storing goods or to request the Tenant to vacate the rented property if the safety of persons, the safety of the rented property or other goods stored therein or the safety of another storage room or its contents is jeopardised by the storage or continued storage of the goods in question.
6.6. The lessee is prohibited from doing so:

• 6.6.1. to use the storage space as an office or residential space or to use the address of the storage site as a residential or business address;
• 6.6.2. Spraying the storage unit with paint or carrying out mechanical work of any kind in the storage room;
• 6.6.3. to attach anything to the interior or exterior surfaces of the storage unit or to paint or alter the storage unit;
• 6.6.4. damage the storage room or the system;
• 6.6.5. to leave their property in corridors, on stairs, in service areas or in other common areas of the storage site;
• 6.6.6. to leave waste or rubbish on the camp site;
• 6.6.7. to connect supply lines or devices that consume electricity, unless the landlord has authorised this in writing in advance;
• 6.6.8. to place signs in the facility or on the windows or doors of the storage room, unless the landlord has authorised this in writing in advance;
• 6.6.9. distribute brochures or advertising material on the camp premises. 

6.7. The Landlord shall not provide the Tenant with any waste containers for
disposal purposes; the Tenant is not authorised to use the Landlord's existing waste containers for his own disposal purposes.
6.8. The Lessee shall be liable in accordance with clause 15 for any breach of the above provisions.
 
7. Obligations of the tenant
7.1. The tenant must use the storage room and the storage area with due care and consideration for other tenants.
7.2. The tenant is obliged to notify the landlord of any damage or defects to the rented property or the system as soon as he becomes aware of them.
7.3. The lessee must observe and follow the instructions and information provided by the lessor, its employees and authorised representatives regarding the use and safety of the facility.
7.4. The tenant must ensure that no liquids, substances or odours escape from the rented property and that no noises can be heard or vibrations felt outside the rented property.
7.5. The tenant must comply with the house rules, in particular the applicable
smoking ban.
 
8. Change of rented property (relocation)
8.1. The Landlord reserves the right to allocate the Tenant another storage room within the same facility or in another facility in the same city in the following cases and subject to the provisions in Section 8:

• 8.1.1. with 14 days' advance notice if the landlord intends to close or refurbish the facility or part of the facility. In this case, the landlord may demand that the tenant move the stored items to the new storage space allocated to him, 
• 8.1.2. in the event of fire, flooding or any other exceptional event that requires the immediate - permanent or temporary - closure of the facility or part of the facility.

8.2. In both cases, the new storage room allocated to the tenant may not be smaller than the original storage room. If possible, the new storage room should be located close to the original storage room.
8.3. The landlord shall bear the costs for the relocation of the tenant at standard market rates. The tenant must submit the relocation costs to the landlord for approval in advance.
8.4. If the Tenant does not arrange for the removal of the stored items to the new storage space in good time after being requested to do so by the Landlord, the Landlord shall be entitled to arrange this in the Tenant's place, (only) in the case of clause 8.1.2. at the Tenant's expense and risk.
8.5. The landlord must compensate the tenant for any damage culpably caused by him or his vicarious agents.
8.6. If the goods are moved to another storage space, the parties are obliged to document this in the rental agreement. Otherwise, the rental agreement remains unchanged.
8.7. If the landlord requests the tenant to move, the tenant is entitled to terminate the tenancy agreement without notice.
 
9. Rent
9.1. The Tenant's first payment is due upon signing this Tenancy Agreement and comprises the first month's rent and the deposit to be paid in accordance with clause 11. Thereafter, the rent shall be paid to the Landlord on the first day of each subsequent rental month. The rental period can also begin at any time during the current month.
9.2. If the tenancy ends during a current rental month (rental period), the landlord will refund the excess rent paid within 10 bank working days.
9.3. If a fixed-term rental agreement with a fixed term is concluded, the rent for the minimum rental period in accordance with Part 1 of the rental agreement is due upon conclusion of the agreement. Thereafter, the rent is due and payable to the landlord on the first day of the following rental months. The rental period can also begin at any time during the current month. If the tenant vacates the rental property before the end of the minimum rental period, he shall nevertheless owe the landlord the full rent for the minimum rental period; no refund of rent shall be made in this case.
9.4. For ecological reasons, the landlord does not send out printed invoices. At the tenant's request, invoices will be sent by e-mail.
 
10. Terms of payment and default
10.1. The tenant's obligation to pay the rent on time shall not expire by fulfilment until the landlord has received the full amount due.
10.2. In the event of default, the tenant shall owe the landlord the statutory default interest in accordance with Section 247 BGB as well as reminder costs of EUR 2.50 per reminder, unless the tenant is not responsible for the default in payment. This does not apply to the first reminder that puts the Lessee in default. The landlord reserves the right to claim further
damages if necessary. 
10.3. In the event of returned direct debits, the landlord is entitled to charge the tenant a processing fee of 15.00€ for each unauthorised direct debit.
10.4. Amounts paid by bank transfer will only be credited to the account of the tenant if the landlord can recognise the contractual relationship to which the amount is being paid on the basis of the purpose of the transfer (name/company of the tenant, name of the facility, number of the storage room and transaction number).
10.5. The landlord is entitled to offset payments by the tenant that are not subject to a redemption provision against due and outstanding claims of the tenant, regardless of the contractual relationship, at his own discretion.
10.6. In the event of extraordinary termination by the landlord due to the tenant's default in payment, the landlord has the right to deny the tenant access to the storage premises and the storage room and to install a new lock on the storage room until the outstanding amount has been received in full by the landlord.
 
11. Rental deposit
11.1. The deposit to be paid by the tenant serves to secure all claims arising from or in connection with this tenancy agreement. It is due for payment to the landlord upon con-clusion of the contract.
11.2. As long as the deposit has not been paid, the tenant will not be granted access to the rental property. The Tenant shall be responsible for any delays caused by this; he shall not be released from his contractual obligations, including the obligation to pay the rent, as a result.
11.3. The landlord is entitled to demand the deposit even during the current tenancy.
11.4. If the landlord draws on the deposit during the current tenancy, the tenant is obliged to replenish the deposit immediately.
11.5. At the end of the tenancy, the landlord settles the deposit within 21 days and returns the unused portion of the deposit to the tenant.
 
12. Landlord's lien
12.1. The landlord is entitled to a landlord's lien on the stored items of the tenant for his claims arising from the tenancy. This does not apply to items that cannot be seized. 
12.2. The tenant confirms that he is the legal owner and/or legal possessor of the stored goods.  
12.3. The tenant undertakes to inform the landlord immediately if the items brought in are seized by third parties.
12.4. If the tenant defaults on payment, the landlord is entitled to exercise his landlord's lien in accordance with Section 562b BGB to refuse the tenant access to the storage area and to the storage room and to attach his own additional lock to the storage room. These measures may be taken irrespective of whether the tenancy has been terminated or cancelled. The exercise of this right shall not affect the tenant's obligation to settle outstanding claims of the landlord.
12.5. In accordance with the statutory provisions, the landlord is authorised to sell the tenant's stored items by private treaty (Section 1221 BGB) or have them sold by public auction to satisfy his outstanding claims after giving notice and setting a deadline.
12.6. If the proceeds exceed the landlord's outstanding claims against the tenant, the landlord is obliged to pay the excess amount to the tenant.
 
13. Insurance of the stored goods by the tenant
13.1. As the landlord knows neither the nature nor the value of the items stored by the tenant, the landlord does not take out insurance for the stored items.
13.2. The lessee is obliged to insure the items for the duration of the storage period against all "normal risks" up to the maximum replacement value (as new) specified in Part 1 of the rental agreement. "Normal risks" are understood to mean the loss of or damage to the items due to the following events

• 13.2.1. Theft or wilful damage by third parties;
• 13.2.2. Lightning strike, earthquake, storm, flood, subsidence or comparable natural events; 
• 13.2.3. Explosion, fire, water leakage; 
• 13.2.4. Riots or civil unrest;
• 13.2.5. Collision with vehicles or aeroplanes; 
• 13.2.6. Pest infestation;
• 13.2.7. Collapse or partial collapse of buildings. 

13.3. The tenant assures the landlord of the following.

• 13.3.1. Before bringing items into the rental property, the Lessee shall take out appropriate insurance for the stored items with an authorised insurance company that covers at least the "normal risks" described in clause 13.2.
• 13.3.2. The sum insured corresponds at all times to the maximum replacement value of all goods stored in the rented property. 
• 13.3.3. The lessee shall not allow the insurance cover to lapse as long as the goods or parts of the goods are stored on the storage premises. 
• 13.3.4. The tenant recognises vis-à-vis the landlord that he is responsible for all uninsured risks, including the "normal risks".

13.4. The Tenant must provide the Landlord with proof of insurance cover before storing items in the storage unit. He is also obliged during the rental period to present proof of the existing insurance cover at the request of the Lessor.
13.5. The Lessor is not obliged to check the maximum replacement value of the goods specified by the Lessee in Part 1 of the rental agreement. Underinsurance shall not result in liability on the part of the Lessor. The Lessor's inspection of the insurance documents submitted by the Lessee as proof of insurance cover does not mean that the Lessor recognises or confirms that the insurance cover is sufficient.
 
14. Liability of the landlord
14.1. The landlord's liability for the stored items begins at the time when the tenant's goods are brought into the storage room and the storage room is locked; it ends when all items are removed from the storage room.
14.2. Limited liability: If and as long as no higher liability limit has been agreed by utilising the additional service "StoreProtect" (see clause 16), the liability of the Lessor for loss and damage to the stored items in the event of negligence on the part of the Lessor is limited to a maximum amount of 100.00€ for each case of damage and for related cases of damage. This limitation of liability does not apply to damages resulting from injury to life, limb or health and other damages resulting from a grossly negligent or wilful breach of duty.
14.3. Exclusion of liability: In the following cases and in accordance with the
following provisions, liability on the part of the lessor, including liability arising from pre-contractual obligations and unauthorised action, is excluded: 

• 14.3.1. caused by the landlord or his employees or agents, if there is no culpable breach of the statutory duties or care owed to the tenant by the landlord or one of his employees or agents;
• 14.3.2. The landlord is not liable for initial material defects in accordance with 536a BGB. The tenant has inspected the rented property in detail and recognises its contractual condition.
• 14.3.3. The landlord is not liable for reasonably unforeseeable consequences of a breach of duty.
• 14.3.4. If the lessee uses the rental property in whole or in part for commercial purposes, the lessor shall not be liable for loss of profit, loss of business opportunities, loss of good-will, loss of contracts or for other financial losses.
• 14.3.5. The above exclusions of liability do not apply to damages resulting from injury to life, limb or health and other damages resulting from a grossly negligent or wilful breach of duty.
• 14.3.6. which result from a breach by the tenant of a condition of the tenancy agreement or are increased to that extent.

14.4. It is the tenant's responsibility to check and ensure that the rented property is suitable for the storage of his goods. The landlord cannot guarantee that the rented property is suitable for the storage of certain items and accepts no liability in this respect. All details regarding the size of the rental property are approximate; the actual size of the rental property may differ from the dimensions stated. If the tenant has precise requirements regarding the size of the storage unit, it is the responsibility of the
tenant to ensure that the size of the storage unit meets his requirements, if necessary by taking measurements on site. By signing the rental agreement, the tenant accepts the actual size of the rented property and not the specified size. 
14.5. The landlord is not liable for a purely non-material value.
14.6. The Lessor shall not be liable for damage caused by force majeure, in particular not for the inaccessibility of the storage site and/or the storage room as a result of force majeure.
14.7. A reversal of the burden of proof is not associated with the above provisions.
 
15. Liability of the tenant
15.1. The hirer is responsible for any damage within the rental property and the storage area, even if the damage has been caused by his relatives, employees, visitors or other third parties who have entered the storage area with the hirer's consent. The hirer shall indemnify the lessor against claims by third parties for such damage.
15.2. The tenant undertakes to observe the provisions of this rental agreement as well as all relevant laws and regulations that are relevant to the use of the storage premises and the warehouse. This also includes laws on the appropriate storage of certain goods and objects. The tenant is responsible for any violation of these laws and must fully indemnify the landlord against all claims and compensate him for all damages and costs incurred as a result of the tenant's violation of these laws. If the
Landlord has reason to believe that the Tenant is not complying with all relevant laws, the Landlord may take any action it deems necessary to protect its rights, including contacting the relevant authorities, co-operating with them and/or surrendering the items to them.
15.3. The Lessee shall indemnify the Lessor in full for all claims, liabilities, damages, costs and expenses (including reasonable legal and consultancy costs) incurred by the Lessor or third parties for any of the following reasons:

• 15.3.1. the use of the rented property or the system by the tenant or a person to whom the tenant has authorised access to the rented property or the system;
• 15.3.2. breach of this rental agreement by the tenant or a person to whom the tenant authorises access to the rental property or the facility; 
• 15.3.3. the enforcement of any terms or conditions of this lease; 
• 15.3.4. Any disputes about the ownership of the rental property and/or goods or about the person who is authorised by law to possess the rental property and/or goods. 

15.4. The Tenant is not responsible for any losses incurred by the Landlord arising from the Landlord breach of this Tenancy Agreement (including where the Tenant has breached this Tenancy Agreement).
15.5. The obligation to pay the rent in arrears and the tenant's liability for damage to property, personal injury and financial loss, environmental damage and legal responsibility under this rental agreement shall not expire upon termination of the rental agreement.
15.6. Several tenants are jointly and severally liable.
 
16. StoreProtect
16.1. "StoreProtect" (optional part 3 of the rental agreement) is an additional service subject to a charge that extends the landlord's liability.
16.2. If the Tenant opts for this additional service and pays the StoreProtect fees incurred for this, the limitation of the Landlord's liability to 100.00€ for the loss of or damage to stored items contained in Section 14.2 shall not apply. The Lessor shall then be liable in accordance with the supplementary agreement "StoreProtect" up to the amount of the maximum replacement value of the stored items specified in Part 1 of the rental agreement.
16.3. By agreeing the additional service "StoreProtect" and paying the StoreProtect fees, the Tenant's obligation to insure the stored items against loss and damage as set out in Clause 13 shall not apply, even though "StoreProtect" does not offer the same protection as an appropriate insurance contract. The Tenant is advised that "StoreProtect" does not replace an insurance contract, in particular because "StoreProtect" does not establish any strict liability on the part of the Landlord for circumstances beyond its control.
16.4. The exclusions of liability in clauses 14.3 to 14.6 remain unaffected.
16.5. Further details on "StoreProtect" and the Lessor's extended liability can be found in Part 3 of the rental agreement ("Supplementary Agreement StoreProtect").
 
17. Expiry of the rental period and cancellation of the
rental agreement
17.1. If this tenancy agreement has been concluded as a standard tenancy
agreement for an indefinite period in accordance with the provisions in Part 1 of the tenancy agreement, it can be terminated by the landlord with a notice period of two weeks and by the tenant with a notice period of one day, unless different notice periods have been agreed in Part 1 of the tenancy agreement.
17.2. If this tenancy agreement is a fixed-term tenancy agreement in accordance with the provisions in Part 1 of the tenancy agreement for a fixed term (minimum term), it shall be converted into a standard tenancy agreement for an indefinite term after expiry of the minimum term unless one of the parties cancels the tenancy agreement no later than two weeks before expiry of the minimum tenancy term. As soon as the tenancy agreement has been converted into a standard tenancy agreement for an indefinite term, the cancellation periods of the standard tenancy agreement in accordance with the above clause 17.1.
17.3. If this rental agreement is a flexible rental agreement in accordance with the provisions in Part 1 of the tenancy agreement for an indefinite period, either party may terminate the tenancy agreement at any time by giving two weeks' notice.
17.4. The right of both parties to terminate the contract without notice for good cause remains unaffected by the above provisions. The right to extraordinary cancellation exists in accordance with the statutory provisions.
17.5. Any cancellation of the tenancy agreement must be made in text form.
 
18. Rights and obligations after termination of the contract
18.1. The tenant is obliged to return the storage room to the landlord on the last day of the rental period completely vacated, cleaned and unlocked.
18.2. The tenant is obliged to check the stored items carefully when vacating the storage unit and to report any loss or damage to the landlord immediately. Additional notification obligations exist if the Tenant has selected the additional service "StoreProtect".
18.3. If the tenant does not vacate the storage space after the landlord has
requested him to do so, the landlord is entitled to take up replacement items at the tenant's expense. If the stored items of the tenant are worthless, the landlord is authorised to dispose of the items at the tenant's expense.
18.4. Until the rental property is handed over and vacated, the tenant is obliged to pay compensation for use to the landlord. The landlord reserves the right to claim further damages.
18.5. The tenant is also obliged to remove their property from the corridors and communal areas of the complex. If the tenant leaves items there that the landlord cannot attribute to a (former) tenant, the landlord is authorised to dispose of the tenant's items left behind.
 
19. Prohibition of set-off
Offsetting by the tenant against claims of the landlord arising from this contract or related non-contractual claims is excluded, unless the counterclaim due has been legally established or is undisputed.
 
20. Final provisions
20.1. The parties agree that there are no verbal, tacit or written ancillary agreements beyond the provisions in Part 1, Part 2 and, if applicable, Part 3 of the rental agreement ("StoreProtect"). Formal declarations, such as cancellations, must also be made in text form.
20.2. Amendments and additions to this rental agreement must be made in writing.
20.3. This rental agreement is subject to German law. The place of jurisdiction and place of fulfilment is MyStorage GmbH, Mainzer Landstr. 41, 60329 Frankfurt a. Main, Germany. The landlord does not participate in dispute resolution proceedings before the General Consumer Arbitration Centre.
 
21. Data protection information according to GDPR
21.1. In connection with contract processing and customer service, Safestore Ltd, Britannic House, Stirling Way, Borehamwood, WD6 2BT, UK processes your
personal data as the controller. The data protection officer of Safestore Ltd. can be contacted at privacyofficer@safestore.co.uk.
21.2. Safestore Ltd. processes your personal data for contract fulfilment and customer service. The legal basis for this is the necessity of processing for the fulfilment of the contract we have concluded with you in accordance with Art. 6 para. 1 lit. b) GDPR.
21.3. Further information on the processing of your personal data in connection with contract processing and customer care, as well as your rights (to information, correction, restriction of processing, objection, deletion, transfer of your data and complaint to a competent supervisory authority) can be found at www.safestore.com/de/de/datenschutz/. Further information can be found in the landlord's privacy policy, which is available at www.safestore.com/de/de/datenschutz/.

We will also be happy to send this to you by post. If you have any other questions, you can contact the data protection officer at any time using the contact details provided above.

DEFINITIONS
 
Tenancy agreement:
The conditions in Part 1, Part 2 and - if the tenant opts for the additional service "StoreProtect" - in Part 3.
 
Storage room (rental property):
The Part 1 of the rental agreement.
 
Location:
The premises or the facility in or on which the storage room is located.
 
Loss or damage:
Loss, destruction or damage to goods.
 
Stored items (goods):
Everything that the tenant stores in the storage room.
 
StoreProtect -fees:
Additional fee incurred for the additional service "StoreProtect".
 
Replacement value:
Current costs for the replacement of stored items with new goods. Exceptions apply to:
· Household linen and clothing, motor vehicles, motorbikes, boats, caravans,
motor homes and all other motorised vehicles for which the replacement value takes into account the age, quality, degree of use, existing damage and the resulting market value;
· all goods that cannot be purchased new (such as antiques or works of art); for these, the replacement value corresponds to the current market value;
· documents; for these, the replacement value corresponds to the cost of
replacing the documents and/or the cost of reprinting, reissuing and/or
otherwise replacing them, without taking into account the value of the
information contained in the documents.
 
Maximum replacement value:
The sum of the maximum replacement value of all stored items. The maximum replacement value must be stated in Part 1 of the rental agreement.